Back to overview
Maintenance

Database Infrastructure Upgrade

Jul 26, 2026 at 6:30am UTC  –  Jul 26, 2026 at 7:30am UTC
Affected services
Admin
Checkout Elements
Enrollments
Etickets
Invoice
Main Web Site
My Orders
Pay
Subscribe
Admin Api
Checkout Api
Enrollments Api
Etickets Api
Incoming Webhooks Api
Mobile Api
My Orders Api
Public Api
Clicks
Export
Notifications
Pixels
Webhooks
Background Job Scheduler
In Memory Databases
Non Relational Databases
Queue Manager
Relational Databases

Maintenance
Jul 26, 2026 at 6:30am UTC

We will perform a planned upgrade of our database infrastructure, along with our
caching and queueing systems, to improve performance, security, and long-term reliability.

### When
Sunday, July 26, 2026 — 06:30 UTC (07:30 Lisbon · 03:30 Brasília)

### Expected duration
We have reserved a window of up to 1 hour as a safety precaution.
The actual disruption is expected to be shorter — typically around 20–30 minutes.

### What to expect
- The platform — checkout, dashboard, and APIs — may be temporarily unavailable.
- Payments or requests made during the maintenance may fail and should be retried once service is restored.
- No action is required on your side, and your data remains safe throughout.

This window was deliberately scheduled during a low-traffic period to minimize impact.
We will post status updates here as the work progresses and confirm once everything is back to normal.